Generic new supplier of messaging solutions to the Swedish Social Insurance Agency

Generic has won a public procurement from Försäkringskassan regarding a framework agreement for SMS. The assignment consists of delivering messaging services with the highest requirements for data storage, security and personal data processing. The solution consists of SMS notifications via API and web portal, e-identification and subscription services. The agreement runs for two years with an option to extend for another two years. The framework agreement also opens for orders from other authorities. The deal is valued at approximately SEK 4.5 million on an annual basis.

"In this procurement, the Swedish Social Insurance Agency has set the most rigorous and far-reaching requirements for security and data processing we have seen so far. They have, for example, chosen not to approve actors that may be covered by the so-called CLOUD Act. This is the first time we have seen this requirement, which is a clear indicator of how authorities and government agencies will formulate their requirements in the future," says Jonas Jegerborn, CEO of Generic AB.

The Swedish Social Insurance Agency is one of the country's largest authorities with around 14,000 employees. The Swedish Social Insurance Agency administers the insurance schemes and benefits that make up social insurance in Sweden. Social insurance is society's financial security system. In total, the agency administers almost fifty different types of social insurance benefits.

For questions, please contact Gustav Molander CCO (Chief Commercial Officer) +4670 162 73 69, gustav.molander@generic.se

Generic is a technology company with a platform for digital communication services that can be integrated into customers' internal or external communication flows. The services are provided through a CPaaS model (Communication Platform as a Service) with the highest standards of security and reliability. Generic's customers are found in all industries, with a particular position in alarm and security, healthcare and e-health, and e-commerce and logistics. The company was founded in 1993 and is listed on OMX First North (GENI).