DIGITALIZATION
Increase security and become more efficient
Communication flows that are currently analogue, such as letters or faxes, can be digitalized with increased security and lower costs. The solution is tailored to your needs as a web tool or integrated into the systems you use.
Personal information
In the public sector or healthcare, digitizing important messages can enhance security and improve operational efficiency. Notifications of decisions, test results, and similar information can be sent to recipients via mobile messages, prompting them to log in to a service to access the relevant details.
No sensitive information is included in the message itself, but you can verify that the intended recipient has accessed the information within the service.
Automatic dialing
If your customers are difficult to reach, they can be called automatically until they answer, allowing customer service to handle the case in person. This solution has proven to be very effective for credit companies, for instance, that need to interact with their customers directly.
Digital direct debit, forms and readings
With digital direct debit, customers can link their bank accounts to the payment solution with a single click, eliminating the need to fill out forms. They no longer need to track payment card expiration dates, and consent can be easily revoked.
All types of forms and readings can be done digitally, providing convenience for both you and your customers. Monitoring and control are simplified, as the solution can be integrated into your existing systems. Digitization can replace analog meter readings, invoicing, and much more.
Switch to high-security digital faxes
The Docs service manages the entire fax workflow online and meets the highest security standards.
Many organizations still rely heavily on faxes, but with the copper network being phased out and IP telephony proving inadequate, Docs offers a simple and secure solution for digitizing faxes. Just log in, select the contact, and attach the file to be faxed.
Need more technical info?
We can engage with our customers more smoothly, achieve a higher response rate, and reach more people in less time."
Lollo Larsson, Anti-money laundering Specialist OPR- Finance
Our services are life-critical so a stable solution is extremely important."
Malin Rosberg, IT Operations Technician Careium
With short delivery windows, fast and accurate communication is essential."
Ali Ghoce, CEO Gordon Delivery
