December 16, 2020
No more cutting and pasting for SMS messages!
Automated sync and notification keeps your SMS contacts up to date
Are you having trouble keeping your SMS contact lists up to date? Then you are far from alone. To make it easier for you, we have now launched two new features, Contact Sync and Sign Up. They automate your contact management and ensure that you always reach the right people with the right information via SMS in a secure way.
Link to internal address registers
Almost all companies use some form of directory service to manage employee email and contact details, such as Microsoft AD. With Contact Sync, names and phone numbers are retrieved from your internal directory service and can then be used in our services. Any groupings that exist in the directory service, e.g. for specific parts of the company, different offices/departments, etc. can also be synced and used directly.
Contact Sync gives you full control when sending SMS
When Contact Sync is used for text messaging, none of your contacts are saved or stored in our services. They are retrieved directly from your directory service when used. This gives you full control over all personal data. You also avoid the extra work of managing several different contact lists and do not risk sending out information to the wrong person, as a directory service is constantly updated.
Collect phone numbers for SMS automatically with Sign Up
When you use Sign Up for SMS, the management of contact details moves from you to the person you are communicating with. Phone numbers are added and removed directly by the customer, who can control whether they want to receive your SMS messages or not.
Sign Up is effectively used when you want to let people choose whether they want to receive information from you, for example in a customer club. With an SMS, they sign up for your SMS mailings. Just as easily, they can unsubscribe, also by SMS. You never have to worry about whether the contact list is "green" or not because the customer signs up themselves, giving their consent to receive mailings from you.
Do you want to add Contact Sync and Sign Up to your SMS services?
Get in touch with us and you can get started in one click with up-to-date and secure contact records and stop cutting and pasting from spreadsheets when sending SMS.