Contact Synk
Link to internal address registers
Make sure you always reach the right people with the right information. Use a Contact Sync to keep your contact lists constantly updated.
Two-way communication for theogisticscompanies
Thanks to RCS, customers can reply to messages in a single message chain. Companies can have automated responses ready to answer the most common questions, and suddenly the customer experience is much better, and the number of angry calls to customer support is reduced.
For example, if a customer has ordered something from an online shop and receives the receipt via text message, the customer can ask in the same message when they can expect the goods to arrive, and receive an answer.
Simple appointment booking within thethe world
In healthcare, RCS can be used for appointment bookings and appointment reminders. By allowing two-way communication and the chance to, for example, reschedule appointments, health care facilities can save time and money, and cut health care queues.
For example, the patient can receive a message with an interactive calendar where they can select available times for their visit directly in the message. They can also add reminders to their phone calendar with a simple click.
What are Generics role in all this?
Over the years, we have become experts in smart messaging, always striving to eradicate all forms of bad communication. With RCS, we can now help companies improve their communication even further, and give recipients a more positive experience. We see this as a big step in the right direction in corporate communication, and ve look forward to helping more people take advantage of this opportunity.