The transmission is encrypted and GDPR compliant in the Generics portal. The files you send via the portal from a fax number are converted into a fax and sent in the telecom network to the recipient's fax number. It is delivered as a fax regardless of the recipient's solution.

No, the service delivers faxes to all fax numbers, regardless of the recipient's fax solution. The reverse is also true, the service receives incoming faxes regardless of the sender's fax solution.

Yes. A log records all events in a fax document. As a user, you can choose to mark the fax as processed when you start working on it. When you are done, you can delete the content of the fax. A log that anyone with authorization can see records all activities and who did what with the fax.

Once logged in, you can easily send a fax by clicking on the "Send Fax" button and selecting the fax number you are sending from and choosing a contact to fax to. You can also enter a fax number manually. This will create a new fax where you can, if you wish, write a text on a cover page and then upload the document you are faxing. In a preview, you can check that it is the right file.

You can choose how you want to be notified of an incoming fax, by e-mail or SMS. The notification is only a message that a fax has arrived, you must then log in to the portal to read and process the fax.

Yes, because the fax is downloaded in your own environment and therefore according to your procedures.

Yes, the service supports two-factor authentication and it can also be made mandatory for users.

Yes, permissions are controlled via your regular AD.

Docs can be implemented in all types of environments. Contact us for a discussion about implementation in your particular environment.

Yes, Docs is used by several municipalities and healthcare providers around Sweden. Contact us for a suitable reference.