dialog
Talk to customers via messages
For dialogs that increase sales and improve the customer experience. Get started quickly with our web tool or integrate the solution into your CRM.
Fully or partially automated in all channels
With Dialogue solutions, it is possible to start and conduct dialogues with the recipient in an automated way that feels personal. The services can be fully or partially controlled by AI, artificial intelligence - you decide when you want to take over.
Receiving messages to Customer Service in multiple channels is good service because customers have different communication habits. With the Dialog solution, the customer always receives a response in their preferred channel without the customer service agent having to keep track of which one. He or she can focus on providing good and fast service.
Up-selling and smart flows
For example, for e-commerce, there are opportunities to increase sales via messages such as: "Hi, we'll be packing your goods soon, we have some nice strawberries today, would you like to add it to your order?" The customer can then choose to add the item or decline the offer.
Winners in logistics have high delivery precision and delivery windows of 15-45 minutes. This requires a smart system where dialogues can be held with both customers and couriers and between them. With a high degree of automated dialogs, the customer can influence the time and place of delivery, leading to better experiences.
Remind and reach those who may be hard to reach
Many people prefer to communicate via text messages. For example, follow-up calls in the healthcare sector can be sent out as automated text messages that you can then reply to personally when the recipient gets in touch.
Another common dilemma is that customers forget about their booked appointments. With automatic reminders, it's easy to start a dialog if, for example, the customer wants to reschedule or if you want to offer more services.
BULLETPROOF MESSAGES
Versatile services for your needs
VALUABLE DIALOGS
We help you design and optimize your flows for cutting-edge conversations with SMS and other channels.
GLOBAL API:S
With our APIs, you can send and receive messages to and from anywhere in the world, including landline numbers and Minicall.
PIMP YOUR SMS
With videos, images, calls to actions and much more, Rich SMS can take your targeted messages to a new level.
DO YOU WANT TO TEST?
Contact us if you want to access a trial account.
