SPOT ON MESSAGING
Evolving the customer journey with smart dialogues
As a carrier, you stand between the e-retailer and the end customer. This also means that you can make a mess of things or make your customer king - while becoming king yourself.
The most common frustration among customers is that they do not know when the delivery will arrive and cannot influence the time window. With a smart system, you can offer a much more flexible solution in an SMS-based flow.
How to shorten delivery windows
With a smart dialog, the recipient can choose the time and place of delivery and change their mind if there are obstacles.
Read more about how Gordon Delivery shortened its delivery windows:
How to be king of the last mile
Check out the video at the top of the page if you haven't already. It shows a typical dialog. Find out how Gordon Delivery does it. Contact us if you want to be the king of the last mile.
WHY GENERIC
Smart SMS feeds and secure communication solutions
Dialogue-based flows
Automated SMS is easy, fast and safe for customers and customer service, allowing the choices of time and place of delivery.
Innovative and flexible
We customize the communication flow according to your needs, give good advice and follow you on the whole journey, from implementation to delivery.
All data in Sweden
Your or your customers' data is never floating in the clouds, but is always safely stored in our Swedish server halls.